We’re With You Every Step of the Way

At Hidden Hearing, our care for you doesn’t stop once you leave with your hearing aids. We want you to get the most out of your hearing devices with ongoing support, follow-up care and adjustments when they’re needed.

Ongoing Care For Your Hearing Aids

We understand that adapting to hearing aids takes time. Sounds might seem too loud or unfamiliar at first, and you might notice changes in how you experience speech or background noise. We can help.

Our audiologists offer ongoing care to ensure your hearing aids:

• Fit comfortably

• Are performing at their best

• Match your lifestyle and hearing needs as they change

How Do We Offer Ongoing Support?

Your hearing aids come with 3 years of ongoing care — including yearly check-ups, servicing, repairs, and help with Bluetooth and remote support whenever you need it.

Fine-Tuning and Adjustments

As your brain adjusts to new sounds, your hearing aids may need reprogramming. We’ll fine-tune settings to suit your preferences and hearing environments.

Device Cleaning and Maintenance

Keep your hearing aids working like new with regular cleaning, servicing, and minor repairs. We’re happy to show you how to care for them at home too.

Performance Checks

We offer regular check-ups to make sure your devices are performing at their peak and your hearing hasn’t changed.

Advice and Guidance

Whether you need help with inserting your hearing aids, changing batteries, connecting Bluetooth, or adjusting volume.

Why Regular Support is Important

Everything changes over time. Regular support ensures you’re always hearing your best as things change.

Our goal is to help you:

• Feel confident using your hearing aids

• Communicate better with family and friends

• Stay engaged in your work, hobbies and social life

What If My Hearing Needs change?

If your hearing levels change, we can retest and reprogram your devices as needed. In some cases, a new hearing solution might be recommended.

Need Help?

No issue is too small. Whether it’s a squealing sound, a loose fit, or questions about your warranty. At Hidden Hearing, we’re proud to offer ongoing care for all our hearing aid fittings.