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Experience Better Hearing with Personalized Care

Clinicians Delivering Compassionate Hearing Care Across the East Coast of Australia

At Hidden Hearing, we offer expert hearing care tailored to your unique needs. As a family-run, independent clinic with locations in Gold Coast, Sydney, and Melbourne, we’re committed to helping you achieve optimal hearing health. Our personalized approach ensures the best solution for your hearing needs, with a wide range of hearing aids from top brands.

We provide ongoing support, building lasting relationships based on trust and respect. Whether you’re new to hearing aids or need ongoing care, our professional team is here to guide you every step of the way. Experience the difference with Hidden Hearing—where your hearing journey matters.

Meet Our Dedicated Team

Our Expert Clinicians

Alastair Bacon

Alastair Bacon

Clinician QLD & VIC

Dianne McMahon
Dianne McMahon

Clinician NSW

Alexandra Darby

Alexandra Darby

Clinician QLD

Caroline Filo

Caroline Filo

Clinician NSW

Family Legacy of Hearing Care

The Hidden Hearing journey is rooted in audiology and a passion for helping others rediscover the joy of sound. It all began with Sidney Bacon, who qualified as a hearing care specialist in the UK in the early 1970s. In 1981, he brought his expertise to Australia and, with his family, established the largest privately-owned hearing practice in New South Wales, transforming the industry with his innovative approach.

As a founding member of the Australian College of Audiology, Sid pioneered concealed in-the-ear hearing devices, famously promoted by national newsreader Ross Symonds, revolutionizing the industry for countless Australians.

Today, Sid’s legacy continues through his children—Alastair Bacon, Dianne McMahon, and Caroline Filo—and his granddaughter Alexandra, representing the third generation of our commitment to exceptional hearing care. Together, we bring decades of experience—literally “thousands of ears”—to every client we serve.

What Our Clients Say

Our Comprehensive Services

Comprehensive Hearing Assessments

We provide thorough evaluations to understand your unique hearing needs and recommend the best solutions.

Tympanometry

This quick and painless test measures how your eardrum responds to changes in air pressure, helping us identify issues such as fluid buildup, eardrum perforations, or problems with the Eustachian tube. It’s an essential tool for diagnosing and treating hearing and ear-related conditions effectively.

Custom Hearing Aid Fittings

Our experts ensure that your hearing aids are perfectly fitted and tailored to your lifestyle and preferences.

Speech Testing

Speech Reception Threshold (SRT) and Word Recognition Testing to thoroughly evaluate your speech understanding and hearing clarity.

  • SRT Testing determines the quietest level at which you can recognize and repeat familiar words, providing insight into your hearing sensitivity.
  • Word Recognition Testing assesses your ability to clearly understand words at a comfortable volume, helping us identify how well your brain processes speech sounds.

Together, these tests enable us to design personalized hearing solutions, ensuring the best possible outcomes for your communication needs.

Ongoing Support and Adjustments

We offer continuous support and adjustments to ensure your hearing aids perform optimally at all times.

Micro Suction Wax Removal

Coming Soon ……….

Take the First Step to Better Hearing

Ready to experience the joy of sound again? Contact Hidden Hearing today to schedule your personalized hearing assessment. Our expert team is here to guide you through every step of your hearing journey. Don’t wait to reconnect with the world around you. Reach out now and let us help you put a smile between your ears.