Experience Better Hearing with Personalized Care
Clinicians Delivering Compassionate Hearing Care Across the East Coast of Australia
At Hidden Hearing, we offer expert hearing care tailored to your unique needs. As a family-run, independent clinic with locations in Gold Coast, Sydney, and Melbourne, we’re committed to helping you achieve optimal hearing health. Our personalized approach ensures the best solution for your hearing needs, with a wide range of hearing aids from top brands.
We provide ongoing support, building lasting relationships based on trust and respect. Whether you’re new to hearing aids or need ongoing care, our professional team is here to guide you every step of the way. Experience the difference with Hidden Hearing—where your hearing journey matters.
Meet Our Dedicated Team
Our Expert Clinicians
Alastair Bacon
Clinician QLD & VIC
Dianne McMahon
Clinician NSW
Alexandra Darby
Clinician QLD
Caroline Filo
Clinician NSW
Family Legacy of Hearing Care
The Hidden Hearing journey is rooted in audiology and a passion for helping others rediscover the joy of sound. It all began with Sidney Bacon, who qualified as a hearing care specialist in the UK in the early 1970s. In 1981, he brought his expertise to Australia and, with his family, established the largest privately-owned hearing practice in New South Wales, transforming the industry with his innovative approach.
As a founding member of the Australian College of Audiology, Sid pioneered concealed in-the-ear hearing devices, famously promoted by national newsreader Ross Symonds, revolutionizing the industry for countless Australians.
Today, Sid’s legacy continues through his children—Alastair Bacon, Dianne McMahon, and Caroline Filo—and his granddaughter Alexandra, representing the third generation of our commitment to exceptional hearing care. Together, we bring decades of experience—literally “thousands of ears”—to every client we serve.
What Our Clients Say
Our Comprehensive Services
Comprehensive Hearing Assessments
We provide thorough evaluations to understand your unique hearing needs and recommend the best solutions.
Tympanometry
Custom Hearing Aid Fittings
Speech Testing
- SRT Testing determines the quietest level at which you can recognize and repeat familiar words, providing insight into your hearing sensitivity.
- Word Recognition Testing assesses your ability to clearly understand words at a comfortable volume, helping us identify how well your brain processes speech sounds.
Together, these tests enable us to design personalized hearing solutions, ensuring the best possible outcomes for your communication needs.