What first made you notice changes in your hearing?

“Being in several groups, I was finding I was missing a lot of what was being said.”

How did your hearing loss affect your daily life, lifestyle, or relationships?

“I felt I was missing out and hated having to ask people to repeat what they had said. This wasn’t possible in groups.”

How long did it take you to take action and get hearing aids after you noticed your hearing had changed?

“Too long… however, my sister encouraged me.”

What held you back — or motivated you — to get hearing help?

“Like many people, I think—I didn’t think I had a problem.”

Had you been to other clinics before coming to Hidden Hearing? If yes, what made you choose us in the end?

“My sister had done a lot of research when she was looking to replace her hearing aids. She was currently with a big chain. She found the personalised service at Hidden Hearing far superior.”

What was your first impression when you visited Hidden Hearing?

“Very professional but relaxed—and a joy to visit.”

What type of hearing aids do you use now?

“Phonak Audeo L90R Bluetooth, I think.”

Was there an adjustment period? What did you find helpful while getting used to them?

“I found no adjustment period, really. At first, I wasn’t wearing them all the time, but Alex explained that I needed to—and it has been a breeze.”

How have hearing aids changed or improved your life?

“Just nice to be in the conversation and making life easier and less frustrating.”

Can you share a moment or memory where you really noticed the difference?

“I am now able to hear when I have left the fridge door open.”

 What advice would you give to someone who’s unsure about getting hearing aids.

“Just give it a try—and more likely than not, your life will improve dramatically.”